Terms & Conditions

 

All prices are in Canadian Dollars (CAD). MINT stands behind the quality of everything we sell. If there is a problem with your order, please contact us immediately at Toll Free: 1.866.984.8881 (North America) or Local 604.568.3430. You may cancel an order for items that have not shipped; however, once items are shipped, cancellations cannot be accepted. Custom orders cannot be returned or cancelled.

Cancellation Policy
In stock items normally ship within 24–48 hours after an order has been placed. If you order by credit card your card will be charged as each item is shipped. We will accept cancellation of your order for items that have not shipped or that are on backorder. Once an item has shipped, cancellation is not possible. Custom and special order items cannot be cancelled.

Exchanges
Please inspect your purchase immediately upon delivery. If there is a problem with your order, contact MINT Interiors at 1.604-568-3430 within three (2) days of receipt. You may also contact us via e-mail at shop@mintinteriors.ca. If you receive a damaged, defective, or incorrect item, we will work with you to make things right. If you wish to return an item, your refund will be reduced by a restocking charge equal to 20% of the purchase price and you will be responsible for outbound and return shipping and delivery charges. Returns must be received in original condition within 14 days.

Please be aware that furniture is susceptible to damage during transit. We take great care to pack shipments so that they will arrive safely, so be sure to retain the original packing materials, original receipt and all merchandise tags for any item that you wish to return to us. You may have to provide supplementary packing materials if the outer carton has been worn during the original trip out to you.